Wellora Labs

Have questions? Check our in-depth FAQ to answer them.

Wellora Labs Help Center

How do I apply promo/discount codes?

PAYMENTS & DISCOUNTS

How do I cancel my membership/subscription?

ACCOUNT & SUBSCRIPTIONS

What is your cancellation policy?

Can I edit or add anything to my order?

How do I cancel my order?

ORDER MANAGEMENT

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

ORDER ISSUES

How long does delivery take?

How do I track my order?

What if my package gets lost or arrives damaged?

What is your shipping policy?

SHIPPING & DELIVERY

How do I make a return?

When will I get my refund?

What’s your return policy?

Do you offer refunds or exchanges?

RETURNS & REFUNDS

How does the Wellora VIP Club membership work?

The Wellora VIP Club membership is designed to offer exclusive benefits to its members. When customers make a purchase, they are given the option to participate in a 21-day free trial of the program during the checkout process. By opting in, they rec

<p id="isPasted">The Wellora VIP Club membership is designed to offer exclusive benefits to its members. When customers make a purchase, they are given the option to participate in a 21-day free trial of the program during the checkout process. By opting in, they receive benefits such as free U.S. shipping on the first purchase and a 10 % discount. Members also enjoy up to 90 % off on select products, a lifetime 10 % discount on all future orders, a 100 % price-match guarantee, early access to new product launches, special gifts sent periodically to their email, and priority customer support.</p><p>Members have the freedom to cancel the subscription at any time during the 21-day trial period. However, like other subscription services&#x2014;such as Amazon Prime, Spotify, or Netflix&#x2014;the benefits are activated immediately upon enrollment. Consequently, once the trial or membership period begins, refunds are generally not provided, as all membership perks become available for immediate use.</p>

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